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Drobo's Lights - What Do They Mean?

So you’ve gotten your Drobo all set up, and have been using it for a little while. By now you must have noticed that Drobo’s face is full of blinking and steady glowing lights. These aren’t random glowing lights for asthetics… this is how Drobo talks to you without you having to look in the Drobo Dashboard. So, what do they mean? How do you know what Drobo is trying to tell you?

Drive Lights

There’s a glowing light next to each drive slot, which can tell you all kinds of things about Drobo’s current status regarding your data. Remember, Drobo’s job is to keep your data safe, and these little lights will tell you everything you want to know about the status of your data.

Drobo can make this light one of three colors. green, yellow, or red. Each color indicates a level of severity:

  • Green - the universal sign for everything’s okay, and you can sit back and relax knowing your Data is just fine.
  • Yellow - you have a problem, but it the problem doesn’t necessarily mean you have to do anything right away. However, when the light is yellow, you should see what your Drobo wants as soon when possible.
  • Red - Red alert! Drobo is telling you to listen up! He’s got something to say, and you better listen quick. Something is definitely not right for the Drobo, and some or all of your data could be at risk.

Now that you know the severity levels, the lights can tell you more about what’s going on. Like whether or not they’re all the same color, or one of them is flashing. Here’s a quick rundown on all the things your Drobo could be telling you.

Steady Green

Nothing says A-OK like a steady green light. Ideally, this is what you want to see next to each bay that contains a hard drive. If you see the steady green light, no action is required.

Steady Yellow

A steady yellow light can appear next to one of the empty drive spaces or next to a drive that’s already present. This isn’t a horrible thing, it’s just the Drobo letting you know protected space is running low and you should add an additional hard drive. If next to an empty drive bay, you should add a hard drive there. If next to a drive already installed, Drobo is telling you it’s the smallest drive of the lot, and that you should replace it with something bigger.

Steady Red

A steady red light can appear next to an empty slot or next to a drive that’s already installed. The message is very similar to a steady yellow light, except that you’re really, really close to running out of space, or some of your data may now be at risk if something bad happens. In other words, you ignored the yellow light for too long, and you should stop what you’re doing, head to the store, and pick up a bigger drive to add to your Drobo.

Blinking Green and Yellow

What’s that Drobo doing when all the lights are blinking green and yellow? Well, his job! In order to keep your data safe, the Drobo will file your bits and bytes to a varity of different drives, make copies to store somewhere else, and other tricks up his sleeve to make sure that when one of those drives inevitably fails (all hard drives fail at some point), every piece of data will be safe and sound. The reason the lights blink is a subtle warning that while this magic is happening, you shouldn’t take out one of the drives until the blinking stops.

Blinking Red

(Siren, siren) Red Alert! All hands to battle stations! One of the lights next to an installed drive is blinking red. A drive has taken a turn for the worse, and no is no longer functioning. Don’t be alarmed though… that’s what Drobo is for!

Reflect on this moment. If all your data had been on that one drive, you’d now be realizing all that data is gone forever. However, you’re smarter than that, and Drobo has your back! All your data is still safe, but you want to take that drive out and replace it as soon as possible. If lady luck were really mad at you, and another drive goes before you put in a new one, your data could be in jeopardy.

The Bottom Lights

So what exactly are those 10 little blue lights at the bottom of the Drobo? This is your quick “at-a-glance” indicator of how much protected space Drobo currently has available. If you only see one light, then between 10 and 19.999% of space is used. If you see 5 lights, between 50 and 59.999% of space is used. Once you start reaching that 80% or so, you should start keeping an eye out for sales on replacement SATA drives in the Sunday paper. The only thing better than expanding the size of your Drobo, is doing it on the cheap!

Comment on this article

Discussion:    Add a Comment | Comments 1-7 of 7 | Latest Comment

April 19, 2007 11:58 PM

The lights on Drobo are a great feature.  That said, I suggest that in the next major revision the Data Robotics team finds a way to redundantly present the info provided by the lights.  In plain English -- providing this information by color alone is not sufficient.  About 8-10% of the male population has red-green color deficiency (so-called "color blindness").

As somebody who does design for a living, I'm keenly aware of the consequences of ignoring this issue.  A reasonable percentage of Drobo users WILL have difficulty telling the difference between a red and green status.  Obviously not a good thing!

Sure, Red and Green and Yellow are used in traffic lights.  But there is redundant 'coding' in traffic lights -- people who are "color blind" learn which position corresponds to which color meaning.  Unfortunately, you can't do that with the current Drobo.

Solving this problem is harder than pointing it out.  I'll open the floor to ideas from others, but some possible ideas include...

  • LEDs that have a state other than RED/YELLOW/GREEN
  • An additional LED, so there is positional info (e.g, BOTH have to light in an error case, for example
  • Ability to present LEDs at different brightness (e..g, Red one is REALLY bright and Green is dim -- in this case a color blind person can still notice the bright light as indicating an error condition)
  • An optional buzzer (user configurable so in an various cases it beeps at you -- not just a color blindness feature -- a nice way to get advance warning for those of us who simply aren't going to notice our Drobo lights turning red tucked away on the top shelf on day number 843 of it having operated perfectly OK for over 2 years!
Other ideas?   It is interesting to speculate about things one might do in software to the existing box (optionally).  E.g., an accessibility patch that lets you configure slow, medium and fast blink rates to map to some of these conditions.  Wouldn't be something most people would want, but helpful for that 10%.  And remember -- the error conditions are rare, so it is OK if they kind of jump out at you.
April 20, 2007 2:34 AM

Thanks for the great comments. We have been discussing this internally as of late. Employing the tenets of universal design is always a good idea, but doing it in a way that is an improvement to all without being a detriment to many is the trick as you know. Your ideas of a "hack" that allowed blink rates to define state is extremely interesting. We'll hash it around. Again, thanks for your ideas. We take them to heart. Peter Radsliff, IDSA - VP Marketing, Data Robotics, Inc.

April 23, 2007 4:54 PM

Eric,

One thing to note is that if you install the host GUI, that will also tell you the state of Drobo's disk, both colour coded, and with text 'pop-ups' when something changes.

I understand this doesn't completely address the issue you've raised, but it does provide a second level of redundancy.

Thanks for the ideas.

Regards,

Jason 

Jason O'Broin - Drobo Engineering

May 2, 2007 10:05 PM

WIDGET!

June 27, 2008 10:43 PM

What about some type of signals also when a drive is getting too hot?

June 27, 2008 10:43 PM

What about some type of signals also when a drive is getting too hot?

July 19, 2008 5:53 PM

What does it mean when the drive leds all start flashing red/green, as all of mine have started to do? I'm guessing it's not good, as the drobo is completely unaccessible.

Discussion:    Add a Comment | Back to Top | Comments 1-7 of 7 | Latest Comment

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