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Can't Reset Login Password
01-15-2017, 03:04 AM
Post: #1
Can't Reset Login Password
My Drobo FS reopen power, need login adminstrator password, But I dont remenber administrator password, I choice forget password and user my drobo account username & password , Drobo Dashboard show Error "Drobo user support account not found . Please check your credentials and ensure that you have an active internet connect.
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01-16-2017, 08:21 PM
Post: #2
RE: Can't Reset Login Password
hi loischiang, i found a knowledgebase article that might help you here:
https://myproducts.drobo.com/article/AA-01289
if you try having a go at the steps there when you get some time, does that help you get what you need?

(btw i have XP home SP2, a Drobo v1 with 2x 1TB/2x 1.5TB WD greens, & a bkp Drobo v2 with the same + a DroboShare: unused)
& a DroboS v2 with 3xWD15EADS &2x1TB in DDR mode on win7, & a drobo5D (all usb)
  • btw i did a sustained (write) operation for about 6 hours, and got 13.2MB / sec ...objection? "sustained" :)
    (16.7MB/s on a v2 & 47-96MB/s drobo-s)
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